IT Operations Manager

Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex>t generations - and thats exactly what you can do joining us!

Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.

Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and thats a huge part of what working at allnex is about. No matter which role you step into, youll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.

Youll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who - as part of one of the worlds leading coating resins companies - serve customers in over 100 countries across the globe.

Click here to learn more about how we can make an impact together! For a sneak peek into life at allnex, dont miss our Operator Movie!

Position overview

As the IT Operations Manager, you are responsible for the day-to-day operations of the global allnex IT Infrastructure: digital workplace, networks, datacenters, security operations and cloud in all its aspects. Your focus is to ensure a stable, reliable and cost-effective service for our business. Together with the product teams, architects and project managers, you inspire, develop and play a pivotal role in executing our longer-term roadmaps.

Responsibilities

• Lead and develop teams and individuals across multiple locations and time zones, fostering a culture of innovation growth, continuous improvement and self-sufficiency.
• Organize capacity appropriately across support, improvement, and project activities.
• Act as a key stakeholder in major projects, ensuring operational priorities and business objectives are met.
• Monitor and optimize Managed Service Provider (MSP) performance, contracts, and budget.
• Set and track key performance and quality indicators, develop and maintain associated reporting & dashboards.
• Inspire, implement and track cost-saving and operational efficiency initiatives.
• Collaborate closely with delivery management, project managers and architects to develop long-term roadmaps and execute on major projects.

Our ideal candidate is:

• Technically proficient, with broad knowledge across all major infrastructure domains.
• Up to speed and passionate with the latest technologies, industry trends and market evolutions.
• Familiar with IT/OT integration, Information Security, Digital Workplace Technologies (M365), Networks, Datacenters and Public Cloud (Microsoft Azure).
• Comfortable diving into (technical) details when required - maintaining a helicopter view at all times.
• Experienced with managing and developing agile product teams and associated methodologies.
• An energizing people manager, coaching teams and individuals, thriving on growth & success.
• Self-propelling, with a hands-on approach and a proactive mindset focused on continuous improvement.
• Fluent in English and able to translate technical concepts into business language and vice versa.
• Strong customer-focused and action oriented.
• A pragmatic and data-driven decision maker.
• A strong collaborator, natural in working across technical teams and different functions.
• Familiar with IT budgeting, FinOps, legal and contractual matters.
• Experienced working in a similar multinational and/or manufacturing context.

Qualifications

• Masters Degree in IT or equivalent trough proven experience.
• Industry certifications demonstrating technical and/or governing competences are considered an asset (Prince2, PMBOK, Scrum, ITIL, CISM, CISSP, …°).

We offer We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

Equal Employment Opportunity allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities. Find out how you can make an impact! Check out our careers page for available opportunities. We look forward to hearing from you.

www.allnex.com