Software Team Manager (Learning Services Team)

Belgium

We are OMP, a game changer that optimizes supply chains of the worlds leading companies with our very own smart software and services. Are you ready to lead a winning team? Are you curious to learn more about our technical writing approach? Can you speak the language of technical writers and management? Look no further and become a Training & Documentation Team Manager at OMP!

Your challenge

As a Team Manager, youre the leader, coach, and inspiration for a global team of skilled technical writers and trainers.

Your team is your top priority. Are they collaborating efficiently with other team members? Are they well embedded in our different expert teams? Do they get the right opportunities and challenges to develop their skills? Does the team embrace OMPs values (our 5Ps)?

Your skills, encompassing people and team management, project management, and technical knowledge, ensure the success of your team. You set assignments and share feedback that encourages your team to take things to the next level.

You are responsible for:

• Establishing the teams mission, strategy, and objectives.
• Managing individuals and your team.
• Recruiting new talent to strengthen our global team.
• Ensuring that our technical writers are well-embedded in our agile development teams.
• Facilitating and coordinating collaboration both within the team and with other teams.
• Identifying opportunities and new technologies to optimize and professionalize our documentation offer and approach in collaboration with our senior technical writers.
• Representing Training and Documentation in company-wide projects and projects involving multiple departments.

Your team You will be managing a team of around 30 highly skilled technical writers and trainers, embedded in our global product development departments. The team is located in Belgium (Wommelgem, Ghent, and Wavre) and Spain (Barcelona). The team is responsible for the creation and maintenance of training and documentation for our OMP consultants, alliance partners, and customers. Our mission is to ensure high quality content in line with the needs of our target audiences.

Your profile

We are looking for someone who meets the following qualifications:

A Masters or PhD in ICT, Engineering, Mathematics, or other relevant field. Experience and affinity with the role of technical writers and trainers. Team management of a large team (> 10 team members) within a software development organization. Detailed knowledge of project management and agile software development. Good people management and communication skills that enable you to easily connect with team members, senior managers, and consultants. The ability to lead by example, as well as being a natural coach with the skills to steer a team. The eagerness to dive into technical details when required.

Bonus points if you have:

Experience with managing a team of technical writers. Technical writing skills. Knowledge of supply chain concepts.

Soft skills

Managerial skills

People oriented

Passionate

Pragmatic

Service minded

Hard skills

Team management

Project management

Technical skills

Language skills

Required:

English

A plus:

Any other language

Your future At OMP, were eager to find your best career fit. Our talent management program supports your personal development and empowers you to build a career in line with your ambitions. As a Training and Documentation Team Manager, you can grow along with the company.

Our offer

At OMP, we offer more than just a job. We put people first and inspire you to become the best version of yourself.

International: A growing global company, worldwide career opportunities, and multicultural teams Benefits: An attractive salary package including an optional company car, a bike incentive program, additional extralegal vacation days, and other competitive benefits Flexibility: Teleworking, flexible hours, and lots of autonomy Lifelong learning: A custom training and development track, an extensive coaching program, and on-the-job learning

Empowerment: Room for initiative and creativity and an emphasis on entrepreneurship Innovation: Encouragement to think differently through cross-team collaboration and innovation challenges Well-being: A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities Teamwork: Join a team that lifts you up and learn from the best

Our company

We are OMP, a leading game changer in supply chain planning solutions. The worlds largest companies count on our smart software and services to optimize their supply chains.

Are you ready to join a team of more than 1,000 passionate, creative team players of over 60 nationalities? We work as one team from our head office in Belgium and regional offices in Brazil, China, France, Germany, India, the Netherlands, Spain, Ukraine, and the US.

We care for our people. True to our innovative spirit, we believe in growing talent and in boosting expertise. Our happy customers include Bridgestone, Johnson & Johnson, PepsiCo, Procter & Gamble, and Shell.

Want to learn more? Visit careers.omp.com/our-company.

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