Key Account Manager North

Summary Responsible for accelerating and maximizing performance of NVS portfolio through Account management and strong collaborations in Key Accounts, reaching the sales objectives. About the Role

Major accountabilities:

• Identifies, generates and uses actionable insights based on deep market, and customer understanding to achieve objectives.
• Responsible for deep Account dynamics knowledge to maximize opportunities
• Drive rigorous strategic key account management process providing insights and collaborate closely with Marketing, FLMs; Medical TAHeads and Customer solutions for alignment on integrated strategy and objectives.
• Engages with customers and manages them along the customer journey.
• Strategic customer engagement requires to act as C-Suite leader and SPOC responsible to cover all Hospital Pharmacy Heads, Finance Directors, CEOs, Digitalization SPOCs & some Department Heads (Doctors). Establishes and develops long term relationships with key stakeholders and acquires a thorough understanding of key customer needs & requirements.
• Contributing positively to the extended brand support team(marketing, V&A, Medical,BE&E etc.) through close collaboration to create value for external stakeholders. Proactively collaborates with other customer-facing teams in the local health economy to deliver an impact.
• Deploy a Integrated Account Plan process & philosophy accross the organization, identify synergies and opportunities at account level with a cross-TA approach.
• Recognizes and understands the healthcare system as an interconnected whole rather than a collection of parts, in order to drive and accelerate sales performance.
• Provide key account/ hospital network support, market access support, including referral networks.

Key performance indicators:

• Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)

Minimum Requirements: Work Experience:

• Proven track record in Sales within healthcare, pharma or related business.
• Handling quality metrics & issues.
• Team management experience is preferred.
• Key account management experience.

Skills:

• Account Management.
• Accountability
• Collaboration
• Commercial Excellence
• Competitive Intelligence
• Compliance
• Crm (Customer Relationship Management).
• Customer Engagement
• Ethics
• Healthcare Sector
• Market Development
• Problem Solving Skills
• Revenue Growth
• Value Propositions
• Process Education

Languages :

• English
• Flemish fluent

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways well help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Division International Business Unit Innovative Medicines Location Belgium Site Vilvoorde Company / Legal Entity BE03 (FCRS = BE003) Novartis Pharma nv-sa Functional Area Sales Job Type Full time Employment Type Regular (Sales) Shift Work No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Information :

• Company : Novartis
• Position : Key Account Manager North
• Location : Vilvoorde
• Country : BE