Customer Advisor at Nexeo

Job Description:

Latest job information from Nexeo for the position of Customer Advisor. If the Customer Advisor vacancy in Belgium matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Nexeo for the position of Customer Advisor below matches your qualifications.

Nexeo Belgium
is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT solutions.

As a consultant you will have the opportunity to be part of Nexeo:

• International environment ( Offices in France, Belgium, Luxembourg, Switzerland & Canada)
• • 450 employees
• over 20% growth each year

We are currently looking for a
Customer Advisor
for one of our clients in the automotive sector.

Your responsibilities:

• Customer Relations:
  With customer satisfaction as the goal, you are responsible for both telephone and written interactions with end customers regarding the commercial and administrative aspects of maintenance contracts.

• Dealer Relations:
  As the point of contact for the dealer network, you closely collaborate with concession sales representatives.

• Fleet Activation of New Contracts:
  Administrative initiation of all contracts, covering both service aspects and billing to customers.

• Regularizations of Ongoing Contracts:
  Monitoring ongoing contracts and making necessary adjustments if there are deviations from the initial parameters.

• Contract Terminations:
  Handling exceptional contract terminations and taking necessary actions after consultation with superiors.

• Questions and Complaints:
  Addressing both telephone and written inquiries or complaints.

• Payment Follow-ups:
  Managing and monitoring overdue payments.

Your profile:

• You have gained relevant initial experience as a Customer Advisor
• You have excellent proficiency in both French and Dutch, both orally and in writing, and you have operational knowledge of English.
• You are flexible and organized, with a sense of priorities. You can work both independently and as part of a team.
• Common Microsoft Office applications (Outlook, Word, Excel, etc.) are familiar to you.

Job Info:

• Company: Nexeo
• Position: Customer Advisor
• Work Location: Belgium
• Country: BE

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Advisor at the office Belgium above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.